Privacy Policy

LaserBid LLC

Effective Date: July 20, 2026 | Last Updated: July 20, 2026

Terms Version: 2026-07-20

This Privacy Policy describes how LaserBid LLC ("LaserBid," "we," "us," or "our") collects, uses, shares, and protects personal information when you use the LaserBid software-as-a-service platform and related services (the "Service"). By using the Service, you agree to this Privacy Policy, which is incorporated into the LaserBid Terms of Service.

Scope: This Policy applies to information about identifiable individuals. It does not apply to publicly available government procurement records aggregated and displayed within the Service, which are not personal information about LaserBid users.

1. Information We Collect

1.1 Information You Provide

• Account information: name, email address, business name, business address, phone number, role/title, and any optional profile information you provide.
• Demo request information: information submitted through our demo request form, including business details used to evaluate and approve demo access.
• Authentication information: password, stored as a salted hash — we never see it in plaintext.
• Payment information: billing name and address. Full card numbers are collected and stored by Stripe, not by LaserBid.
• Communications: the content of emails, support requests, demo requests, and other communications you send us.

1.2 Information Generated by Your Use of the Service

• Search and prediction queries: the contract identifiers, parameters, filters, agencies, geographic areas, and other inputs you submit when using analytical features.
• Usage analytics: pages viewed, features used, timestamps, and general usage patterns, including the number of analyses run (used, among other things, to enforce demo-account usage limits).
• Device and log information: IP address, browser type, and device identifiers, collected automatically and used for security, rate-limiting, and fraud/bot prevention (including via reCAPTCHA Enterprise).

2. How We Use Information

• To provide, operate, and maintain the Service, including demo and paid accounts
• To process payments and manage subscriptions
• To improve our prediction models and analytical Outputs, using aggregated search and prediction query data
• To communicate with you about your account, the Service, and, where permitted, product updates
• To detect, prevent, and address fraud, abuse, and security issues, including enforcing demo-account rate limits
• To comply with legal obligations

3. Legal Bases for Processing (GDPR)

Where the GDPR applies, we process personal information on the following legal bases: performance of a contract with you (providing the Service), our legitimate interests (improving the Service, security, fraud prevention), your consent (where required, e.g., certain marketing communications), and compliance with legal obligations.

4. How We Share Information

We do not sell your personal information. We share information with the following categories of service providers, each acting under contractual confidentiality and data-protection obligations:

• Stripe — payment processing.
• DigitalOcean — application hosting and database infrastructure.
• Google Workspace — business email and account communications.
• reCAPTCHA Enterprise (Google) — bot and fraud prevention on forms.
• Sentry — error tracking and application monitoring, where enabled.
• We may also disclose information if required by law, to protect LaserBid's rights, or in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain account and usage information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Demo account data for unapproved or expired demo requests is retained only as long as reasonably necessary to operate the approval process and for security/fraud-prevention purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at [email protected]. We will respond within the time required by applicable law.

7. California Privacy Rights (CCPA)

California residents may have additional rights under the CCPA, including the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information. LaserBid does not sell personal information. Requests can be submitted to [email protected].

8. New York SHIELD Act

LaserBid maintains reasonable administrative, technical, and physical safeguards designed to protect personal information of New York residents in accordance with the New York SHIELD Act, including access controls, encryption in transit, and vendor oversight of our processors.

9. Data Security

We use industry-standard measures to protect personal information, including encrypted connections (HTTPS/TLS), hashed passwords, and access controls limiting who at LaserBid can view account data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Service is intended for business use by adults and is not directed to individuals under 18. We do not knowingly collect personal information from children.

11. International Users

The Service is hosted in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

13. Contact Us

Questions about this Privacy Policy can be directed to [email protected].

End of LaserBid Privacy Policy.